Editxpress Service Agreement
The customer agrees to indemnify editxpress
and all persons acting as agents of editxpress, against liabilities
for any direct, indirect, incidental, special or consequential damages
that may be construed as originating from use of the service. The
customer assumes agency in this capacity, and for any
party that they represent. In the case of dispute over services,
charges, timing or treatment by editxpress, the sole and exclusive
remedy of the customer (and the interests represented by them) is
to discontinue the service.
Unless editxpress is ordered at a point of law, all
communication shall remain confidential, unless agreed to in writing
Termination of Service
editxpress reserves the right to refuse
or discontinue the service at any time without notice, and at the
sole discretion of editxpress. In the event of refusal of service,
the disclaimers and limitations of liabilities set forth in this
agreement, shall survive.
The provision of the editxpress site, communications
and services are without warranties of any kind, either express
or implied. No part of any correspondence with editxpress shall
be deemed a warranty. The customer is solely responsible to evaluate
any correspondence, service or information provided by editxpress.
Payment and Level of Service
The receipt of credit card details
by editxpress is seen as the authorization of the customer, including
any third party they may represent, to use such details for the
purposes of crediting editxpress. Consequent services provided by
editxpress will be delivered to the acceptable level deemed by editxpress.
In the event of the "xpress service", where editxpress guarantees
a 36 hour turn around, the charge and quality of service are understood
to be at the sole discretion of editxpress or any of its agents.
The "quoted" service means editxpress will conduct business in
agreement to the terms set out with the "quote" set out on the "rates"
and "faqs" links on the site. Interpretations of the terms set out
with the "quote" are established and maintained by editxpress.
The customer waives any right to dispute or act against editxpress
or the decisions made by editxpress or its agents in relation to
the charge or quality of service.
Work is not considered finished and will not be returned until
payment is made.
In the event of the use of personal details, including
credit card details, beyond those agreed to in writing with the
customer and editxpress, the customer waives any right to take any
action against editxpress, regardless of cause - by hacking, negligence
on behalf of editxpress or any other means.
Limitation of Liabililty
The customer agrees that the highest
amount of damages that may be claimed, and only at the discretion
of editxpress, is that of the singular transaction in dispute. It
is the responsibility of the customer in this circumstance to advise
editxpress in writing within seven days of the receipt of documents
attended to by editxpress. Beyond this period, the customer waives
any right to negotiation or grievance. Further, editxpress offers
no guarantee as to the success of documents after the service has
been applied. This term of service, supported by the other terms
of this agreement, forms the limit of damages agreed to by the customer
This agreement supercedes any communication
that editxpress conducts with the customer. Should any part of this
agreement not be enforceable, it will not exclude any other term
of the agreement.
It is the responsibility of the customer
to ensure that all information presented to editxpress, including
personal details, be true and current. Authorization to use credit
cards is the responsibility of the customer. The content of documents
does not contravene any law, and the customer assumes full responsibility
for any action resulting from work submitted.
editxpress reserves the right to change the
terms and conditions of this agreement at any time without notice.
editxpress also reserves the right to change rates at any time.
editxpress will not be held responsible for the content of a work
beyond the grammatical, stylistic and basic tenets of good writing.
By providing editxpress with any form of documents or information,
the customer declares that he/she is authorized to use any and all
information provided for the purposes of service or payment of service.
Further, editxpress and its agents cannot be held liable for any
damage to, or loss of information. editxpress does not guarantee,
nor warrant the reliability of the servers, nor the data recovery
of customer's materials.
The provision of service by editxpress is an acknowledgement
that the customer has read, understood and agreed to the terms set
out on this page. The provision of service by editxpress is to be
understood as a declaration by the customer that editxpress has
been clear and accessible in providing the terms of this agreement.
All transactions and correspondence are bound to this service
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